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Terms & Conditions

1. Acceptance of Terms

By accessing our website, submitting forms, booking appointments, or using available services, you agree to follow these Terms and Conditions. If you do not agree with them, please discontinue use of our services.

2. Use of Healthcare Services

Our services are intended to support healthcare access, communication, appointments, and related activities. Available services may vary depending on location, professional availability, individual circumstances, applicable requirements, and the nature of your healthcare needs.

3. Appointments and Availability

Appointment requests are subject to confirmation and healthcare professional availability. We may modify, reschedule, or cancel appointments when reasonably necessary due to scheduling changes, emergencies, operational requirements, or circumstances affecting the delivery of services.

4. Accurate Information

You are responsible for providing accurate, current, and complete information when using our website or services. Incorrect or incomplete information may affect communication, appointment scheduling, administrative processes, service delivery, and our ability to respond appropriately.

5. Medical Information Disclaimer

Information available through our website is provided for general informational purposes and does not replace professional medical advice, diagnosis, or treatment. Always seek appropriate guidance from a qualified healthcare professional regarding individual health concerns or decisions.

6. Payments and Billing

Fees for applicable services may be communicated before or during the service process. You are responsible for providing accurate billing information and completing required payments according to agreed terms, applicable policies, and available payment arrangements.

7. Telehealth and Digital Services

Digital consultations and online services may require compatible devices, internet access, and identity verification. Service availability can depend on technical conditions, professional suitability, local requirements, and whether remote care is appropriate for your situation.

8. Privacy and Confidentiality

Personal information provided through our services is handled in accordance with applicable privacy practices and our Privacy Policy. By using our services, you acknowledge that certain information may be processed when reasonably necessary for legitimate purposes.

9. Website Use and Intellectual Property

Website content, branding, text, graphics, and other materials are protected by applicable rights. You may use the website for lawful personal purposes, but may not copy, reproduce, distribute, or misuse protected content without authorization.

10. Changes and Contact Information

We may update these Terms and Conditions when necessary to reflect service, operational, or legal changes. Continued use may indicate acceptance of updated terms. For questions, please contact us using the details provided on our website.

Optimal Glow Wellbeing

Dedicated to providing exceptional healthcare services with compassion and expertise. Your health is our mission, and we strive to ensure every patient receives personalized, high-quality care at every stage of life.

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